Call Us! (509)-530-2088

Call Us! (509) 530-2088

What is the Importance of Customer Reviews?

When you are looking to sell your home to a cash home-buying company, the first thing you want to do is make sure the company that you are working with is legitimate. While there are some things that every business should do to put its best foot forward, the best place for you to start as a homeowner is with customer reviews.

Proves Legitimacy

Customer reviews prove that the company is a legitimate cash home-buying business that you can count on. While it is possible to fake reviews for a short while, Google and other review sites have been cracking down on fake reviews, which means you can trust that what you are seeing comes from real people. Additionally, if the company is proudly displaying its reviews, it means that they have invested quite a bit in its reputation and they care about what people think.

Set Expectations

Reviews aren’t just glowing fluff pieces or a certain number of stars that provide a good average. Reading reviews can give you insight into how the company works, what kind of experience you can expect there, and what to be aware of. More often than not, the people who are writing reviews either had an amazing experience with the company or were dissatisfied with something. Reading both the good and bad reviews can give you a good picture of what to expect and how to avoid any pitfalls.

Introduces the Company

Reviews also provide a great introduction to the cash home-buying company and how they work with their customers. You can read through the reviews to find specific information about different people in the company. Reviewers tend to mention people by name, so it is a great way to find out more about the employees. You can also learn a lot from a company by how they handle their reviews. If they are responding to and trying to resolve negative comments, that is a great sign. You often won’t find this on their website, but this is something to check on Google and other major review sites.

In addition to looking at reviews, you can research a company on the Better Business Bureau, look around their website, and talk to the people who work there to get a better feel for the company. Just remember, a legitimate company will never make you pay to get an offer!

Want to read through what our customers have had to say? Click here to read our testimonials!

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We buy houses in ANY CONDITION in Spokane Washington and North Idaho. There are no commissions or fees and no obligation whatsoever. Start below by giving us a bit of information about your property or call (509) 390-2355


Chad is an awesome business man. He answered every question that I had and he was always there when I needed. He is a man of his word and is very honorable. I would recommend him to everyone who is wanting a hassle free sell.

Arin J.

Working with Chad was amazing. He was very clear with communication, and the property closed on time. I highly recommend working with him.

Nathan M.

Working with Chad at Home Buyer LLC was easy from start to finish. Chad knows how to get things done and make the home selling/buying process easy for everyone involved. Chad is smart, efficient and hard working – I would highly recommend him to anyone looking to sell their home quickly.

Jeff P.

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We buy houses in ANY CONDITION in Idaho and Washington. There are no commissions or fees and no obligation whatsoever. Start below by giving us a bit of information about your property or call (509) 530-2088

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