When you are looking to sell your home to a cash home-buying company, the first thing you want to do is make sure the company that you are working with is legitimate. While there are some things that every business should do to put its best foot forward, the best place for you to start as a homeowner is with customer reviews.
Proves Legitimacy
Customer reviews prove that the company is a legitimate cash home-buying business that you can count on. While it is possible to fake reviews for a short while, Google and other review sites have been cracking down on fake reviews, which means you can trust that what you are seeing comes from real people. Additionally, if the company is proudly displaying its reviews, it means that they have invested quite a bit in its reputation and they care about what people think.
Set Expectations
Reviews aren’t just glowing fluff pieces or a certain number of stars that provide a good average. Reading reviews can give you insight into how the company works, what kind of experience you can expect there, and what to be aware of. More often than not, the people who are writing reviews either had an amazing experience with the company or were dissatisfied with something. Reading both the good and bad reviews can give you a good picture of what to expect and how to avoid any pitfalls.
Introduces the Company
Reviews also provide a great introduction to the cash home-buying company and how they work with their customers. You can read through the reviews to find specific information about different people in the company. Reviewers tend to mention people by name, so it is a great way to find out more about the employees. You can also learn a lot from a company by how they handle their reviews. If they are responding to and trying to resolve negative comments, that is a great sign. You often won’t find this on their website, but this is something to check on Google and other major review sites.
In addition to looking at reviews, you can research a company on the Better Business Bureau, look around their website, and talk to the people who work there to get a better feel for the company. Just remember, a legitimate company will never make you pay to get an offer!
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